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When a strong performer starts to slip, waiting usually makes it worse. This playbook helps you raise the change early, find out what’s behind it, and agree on a path forward that balances support with accountability.
INSIDE THE PLAYBOOK (1 page)
A 3-step framework: Address the Change, Explore the Cause, Agree on the Path Forward
Two-minute prep so you walk in clear
Real wording for the hardest part
A short checklist for your next move
THE COMPANION TOOL: Performance Coaching Conversation Planner (5 pages)
Helps you gather facts, prepare your opening, choose coaching questions, sort out whether it’s skill, will, or circumstance, and set a support plan, commitments, and follow-up.
USE THIS WHEN
A strong employee starts slipping
Motivation appears to be declining
Performance is trending downward
Unsure if it’s skill, will, or circumstance
YOU’LL KNOW IT’S WORKING WHEN
Expectations are re-established
Support and accountability are balanced
Performance begins improving
WHAT YOU GET
Instant download: one zip file with three print-ready PDFs (US Letter). The playbook, the Performance Coaching Conversation Planner, and a one-page Before You Begin guide.
When a strong performer starts to slip, waiting usually makes it worse. This playbook helps you raise the change early, find out what’s behind it, and agree on a path forward that balances support with accountability.
INSIDE THE PLAYBOOK (1 page)
A 3-step framework: Address the Change, Explore the Cause, Agree on the Path Forward
Two-minute prep so you walk in clear
Real wording for the hardest part
A short checklist for your next move
THE COMPANION TOOL: Performance Coaching Conversation Planner (5 pages)
Helps you gather facts, prepare your opening, choose coaching questions, sort out whether it’s skill, will, or circumstance, and set a support plan, commitments, and follow-up.
USE THIS WHEN
A strong employee starts slipping
Motivation appears to be declining
Performance is trending downward
Unsure if it’s skill, will, or circumstance
YOU’LL KNOW IT’S WORKING WHEN
Expectations are re-established
Support and accountability are balanced
Performance begins improving
WHAT YOU GET
Instant download: one zip file with three print-ready PDFs (US Letter). The playbook, the Performance Coaching Conversation Planner, and a one-page Before You Begin guide.