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Small issues turn into patterns when nobody says anything. This playbook helps you address a performance problem early, while it’s still a simple conversation. You’ll go in with the facts, a clear way to explain the impact, and agreed next steps.
INSIDE THE PLAYBOOK (1 page)
A 3-step framework: Fact, Impact, Next Steps
Two-minute prep so you walk in clear
Real wording for the hardest part
A short checklist for your next move
THE COMPANION TOOL: Feedback Conversation Planner (3 pages)
Walks you through the conversation before you have it: why it’s needed, the facts, the impact, the outcome you want, what you’ll say, what to do if they get upset or blame someone else, and how to agree on next steps.
USE THIS WHEN
You need to address a performance issue
An employee’s behavior is affecting others
You’re putting off the conversation
Expectations need to be clarified
YOU’LL KNOW IT’S WORKING WHEN
Employee understands impact
Expectations are clear
A follow-up plan is established
WHAT YOU GET
Instant download: one zip file with three print-ready PDFs (US Letter). The playbook, the Feedback Conversation Planner, and a one-page Before You Begin guide.
Small issues turn into patterns when nobody says anything. This playbook helps you address a performance problem early, while it’s still a simple conversation. You’ll go in with the facts, a clear way to explain the impact, and agreed next steps.
INSIDE THE PLAYBOOK (1 page)
A 3-step framework: Fact, Impact, Next Steps
Two-minute prep so you walk in clear
Real wording for the hardest part
A short checklist for your next move
THE COMPANION TOOL: Feedback Conversation Planner (3 pages)
Walks you through the conversation before you have it: why it’s needed, the facts, the impact, the outcome you want, what you’ll say, what to do if they get upset or blame someone else, and how to agree on next steps.
USE THIS WHEN
You need to address a performance issue
An employee’s behavior is affecting others
You’re putting off the conversation
Expectations need to be clarified
YOU’LL KNOW IT’S WORKING WHEN
Employee understands impact
Expectations are clear
A follow-up plan is established
WHAT YOU GET
Instant download: one zip file with three print-ready PDFs (US Letter). The playbook, the Feedback Conversation Planner, and a one-page Before You Begin guide.